AND CONDITIONS OF SALE
IMPORTANT INFORMATION ON THEIR RIGHTS AND OBLIGATIONS, AS THE
LIMITATIONS AND EXCLUSIONS THAT CAN BE APPLICED TO YOU.AND CONDITIONS
THEY'RE SUJECTS TO ARBITRATION.
- Acceptance of these terms.You can place your orders for VOLABIKE products (hereinafter
via our website https://www.volabike.com/en/ or
certain circumstances, by phone."Products" in
all means each and every item that the company sells
to the Consumer.By ordering our Products, you agree
these Terms and Conditions of Sale and acknowledges that we will only provide
products subject to these Terms.Unless expressly
agreed in writing by The Company, any term or condition in
any order or other form or correspondence you intend to add or
in some manner inconsistent with these Terms shall be inapplicable and not
shall have any effect or validity.The right of the company to demand
strict compliance with each of these Terms shall not be affected by
the simultaneous waiver of any other of these Terms or any
previous course of negotiation.
- Orders. All
the orders are subject to the acceptance of the company.This means
that the company may refuse to accept or cancel any order, that the
order has been confirmed or not, for any reason or without it, and without
any liability for you or anyone else.If you choose
purchase a product or service, designate and provide information
about your preferred payment method (e.g. credit card, PAYPAL
or any other payment method available by the company).You accept
pay all fees and other charges incurred in connection with your
username and password for your specialized account.If your card
credit has already been charged by an order that is then cancelled, the
company will issue you a refund.
prices are subject to change, taxes and exclude shipment.
- Taxes. Them
prices indicated for the Products sold below do not include
any sale, use, aggregate value, special taxes, gross receipts or
consumption, tariffs or other foreign or local taxes
taxes the use or sale of Products (collectively, Taxes).The Customer
pay, or refund to the company if you pay, any Tax, except
those based on the income of La empresa.If any authority
government requires the company to collect and pay taxes
customer's name, the company can invoice the Customer such amounts,
including the interests or fines imposed on it.
orders must be paid in full before shipment.The company
accepts American Express credit cards, MasterCard, Visa, as well as
other payments like PayPal.Payment information is sent by the Customer
at the time of any order and compliance and shipping
order is subject to verification of payment information and
- Delivery and loss risks. Products are sent to both the Peninsula and the Balearic Islands, as well as the
Canary Islands.Title and all risk of loss or damage to Products
will be transferred to the Customer at the time of delivery of the Products to
carrier for shipment.Although the company is authorized to do
shipment on behalf of the Customer and, unless otherwise indicated, the
Customer will be responsible for all costs and expenses associated with shipping
of Products.In spite of the opposite in these Terms, every period
time provided by The company is an estimate of good faith
due date.The company will make commercial efforts
reasonable to complete Customer's orders within the time
established, but in no case will the company be responsible for the damages
associated with the company's inability to meet those deadlines.
- Returns. Except
otherwise provided in this document, the Customer cannot
cancel an accepted order without the prior written consent of La
company, which may retain at its sole discretion.Customer can
return Products to get a refund of the purchase price (without
including initial shipping charges) in addition to any tax
applicable.The customer must arrange and pay the shipping costs
return.The Products must be returned to The Company within
seven days of the purchase.For more information, visit the section
- Product changes. The company can make any changes in design or
specifications for, or in the way it manufactures or produces any
Output if such changes are necessary or desirable to improve
safety or performance of said Product.In addition, the company can
provide Suitable Products or Components for Products or
components that are not available by The company due to any
priority, rule, regulation or similar established by authorities or
government agencies, or due to price or non-money changes
availability of materials or supplier components.The Customer Not
can make any changes in the designs or specifications of the
Products unless the company approves such changes in writing
whose case, the company may impose additional charges to implement
- Limited guarantee. Subject to the following limitations, terms and conditions:
guarantees for the original purchaser of each Product when purchased
new, are free from defects in materials and labor.This is it
limited warranty may be exercised for a period of up to one year from
of the date of purchase.This limited warranty does not apply to use and
normal wear, or the defects or faults claimed resulting from
abuse, neglect, incorrect assembly, inappropriate maintenance,
alteration, collision, accident or misuse.EXCEPT Expresses
previously established, the company will reject other guarantees, express
or implied, including, without limitation, implied guarantees of
tradeability and adequacy for a public purpose.responsibility
of the company for the warranty claims is limited to the reimbursement of
original purchase price or product replacement with the same or
similar product.do not allow anything in these terms to the contrary,
the company will not be liable for punitive, indirect damages,
incidental or consequential, including, among others, liability for
loss of use, loss of profits, loss of Product or interruption
commercial, however, the same can be caused, including negligence
by THE COMPANY.
To exercise the rights under this limited guarantee, the Customer must
return the Product affected to THE COMPANY with the proof of purchase (facture
Carrer Xofers 15 46200
The customer must pay the shipping return expenses.The company reserves
the right to modify this limited guarantee at any time, to your
- Applicable Law / Not for resale. The Customer agrees to comply with all laws and regulations
applicable in Spain.The client accepts and declares that he or she is
buying the product (s) for its own use and not for the
resale.You agree that these Terms have been made in Spain and
that any dispute arising below will be resolved according to
- Reserve. La
company reserves the right to refuse to sell Products to any
person for any reason, at his sole discretion.
- Full deal. These Terms constitute a complete and unique agreement between The
company and Customer, and replace all agreements, representations,
previous or contemporary guarantees and understandings.
- Divisibility.In the
if any provision of these Terms is maintained or
determined by a competent court of jurisdiction as invalid or
inexecutable, the remaining provisions of these Terms shall remain
in full force and effect and such invalid or unexecutable provision shall be interpreted
in a way to give the maximum valid and enforceable effect to the
intention of the parties expressed in these Terms.
- Exclusivity. Them
rights, responsibilities and resources of the parties with regard to
Products shall be exclusively those expressly established in these
Terms.Exemptions, limitations of responsibility and resources
expressed in these Terms shall apply even in case of
breach, negligence, breach of contract, liability
of the released party or whose responsibility is limited and
it will extend to its directors, officers, and employees.
VOLABIKE will accept order cancellations before the shipment has been generated within 24 hours of the order.To make the cancellation you must request it by sending an e-mail to firstname.lastname@example.org.
All products of our store may be returned and refunded, provided that the Customer informs VOLABIKE of its intention to return the purchased products within a maximum period of up to 14 working days from the date of delivery and that the rest of the conditions set out in this section are met.
VOLABIKE will only accept returns that meet the following requirements:
1.-The product must be in the same state in which it was delivered and must retain its original packaging and labeling.
2.-The shipment must be made using the same box in which it has been received to protect the product.In the event that it cannot be made with the box with which it was delivered, the Customer must return it in a protective box of similar characteristics, in order for the product to reach the VOLABIKE warehouse with the maximum possible guarantees.
3.-The documentation must be included in the package, where the returned products are also displayed and the reason for the return.
In order to provide customers with the return process and to be able to make a proper follow-up to it, the reason or cause of return must be specified, if the reason for the return is attributable to VOLABIKE (the product is defective, has arrived broken, is not the one that the Customer had requested, etc.) the amount of the shipping costs will be refunded.If the reason is another (the products were properly served but are not of the customer's liking), the cost of the refund will be paid by the customer.
To proceed with a return, the following steps must be taken:
1.-Please inform before 14 natural days from your receipt that the product wants to be returned.The information may be made via mail to email@example.com.
2.-VOLABIKE will inform the customer of the address to which the product must be sent, or the company itself will facilitate a transport company to generate a collection order.
3.-The customer must send it through a messaging company of his choice or request it to VOLABIKE.If it is for personal reasons the customer must pay it, if it is by default or error, it will be taken by the company.
4.-Report from the messaging company that will be used, date and time of return.
REQUIREMENTS TO USE SERVICE:
Only people 18 or older can create accounts.Accounts for persons under the age of 18 may be created by the parent or legal guardian.Children under the age of 18 shall read this Agreement with their father, mother or legal guardian to ensure that both the minor and their legal representative have understood its contents.